People

Performance Management

Challenge

  • Networks consist of an unlimited combination of elements.  However no matter what hardware software and networking devices are used, the bottom line is performance of required services.
  • The network is slow.
  • I have intermittent issues.
  • This has been an issue for as long as I can remember.

Solution

  • Our people are trained to use the SolidNet Performance Management and other tools to map the combination of network elements of determine each element’s impact on performance.
  • Based on network baselines, and historical trending information, we are able to develop Service levels for acceptable performance across the network.