Company Profile

Our People

Surazal Systems Inc., is led by a team of dedicated individuals certified in network technology with advanced degrees in engineering and business management. The management team has held key roles in leading companies such as Lucent Technologies, AT&T, and Lockheed Martin, with over 40 years of experience in IT management, business operations, systems engineering, and network engineering.

Executive Team

Granville Rouse, President

President of Surazal Systems, Inc., Granville holds a bachelor’s degree in engineering from Rochester Institute of Technology. He has held many industry certifications including a Cisco Certified Network Engineer (CCNA), Juniper Certified Network Associate (JCNA), and a Six Sigma (continuous quality improvement). Granville has over 30 years of industry experience. He has worked for leading technology companies such as Xerox, AT&T, Lockheed Martin, and Lucent Technologies. Granville’s experience ranges from managing an IT department for a market research firm to maintaining the IT networks for the U.S. EPA, General Motors, AMGEN, and the states of Tennessee and Georgia. He has successfully designed and managed the implementation of the core network infrastructure for leading universities, manufacturing firms, and pharmaceutical companies. Granville is respected as one of the leading network engineers in the area.

Cheryl Medford, Director of Business Services

As Director of Business Services, Cheryl Medford oversees the business services division, which provides functional support for core Surazal departments. Cheryl holds both an undergraduate degree from Rochester Institute of Technology and an MBA from Fairleigh Dickinson University. She has worked as a marketing manager for AT&T and has over 15 years of experience managing operations and production for various companies. Cheryl has an enthusiasm for excellence in business services and operations and has worked as a consultant in various industries such as communications, technology, entertainment, and retail.

Ondria McCloud, Service Delivery Manager

Ondria McCloud is the Service Delivery Manager for Surazal Systems. She is responsible for customer service and technical operations. In past positions, Ondria has worked as a clinical chemist and a pharmaceutical engineer. As a former process/project Engineer, certified quality auditor, and department head of quality for Bristol-Myers Squibb, Ondria has vast knowledge of systems management, training, policy/procedure construction, and problem solving. Her ability to handle multiple tasks makes her an asset to our organization.

Client List

Partial Client List for Surazal Systems, Inc.

We have been very fortunate to provide solutions for the following clients:


Community School of Digital and Visual Arts

Caswell County Schools

Dillard Charter School

Economic Improvement Council Head Start

Essie Mae Kiser Fox

Halifax County Schools

Martin Community Action Center

North Carolina School of Science and Math

North Carolina State University

Northampton County Schools

Paul R. Brown Leadership Academy

Person County Schools

Provisions Charter School

Sallie B. Howard Charter School

Winston Salem State University

Alpha Academy

Aristotle Preparatory

Gaston Community Action

Community Development Institute

Torchlight Academy

Charlotte Choice Charter

General Business

Betsy Johnson Hospital


Quality Inn – Raleigh, NC



Quality Inn

Wake County Medical Society


AFC Upholstery

Integrity Motors


Blunt, Inc.

Stock Building Supply

Gregory Poole

Holt Sublimation

Lucent Technologies


Remington Arms

The Body Shop



What People Are Saying

Our Clients are Our Passion

Supporting our clients is our passion.  The world is full of companies who claim to do everything.

We aren’t one of them.

Network Design Performance and Support is what we do.

Networks – We know them, we understand them.  We care about them.  We keep pace with fast-moving technologies and stay ahead of the curve.

We work with our own advanced Network Management Tools. Perhaps more importantly, we work with you. We become part of your team, getting to know your network inside and out, and make it our business to keep you up and running at peak performance.

Here is what customers are saying:

“The GUI interface made the switch very easy to install.  When we tested the network, we found that it was working 3 to 5 times faster on downloads.  It was very impressive when employees in my organization came to me to tell me how fast the network is running.”

Central NC Healthcare Provider

“When I saw all of the service we get for one monthly payment, no other service even compares.”

NC Manufacturer

“We consider you part of our team.”

Central NC Research Company

“Our Parent company is amazed at how we continue to grow, but we have the lowest IT cost of any of the other subsidiaries.  We credit your company largely for that.”

NC Building Supply Company

“…Their outstanding support and excellent understanding of our specific needs and vision have contributed tremendously to facilitate more and better technology resources to our schools and a superior education to our children in Caswell County, NC”

Central NC School District

“We could not do this without your support.”

Eastern NC Charter School

“Thank you for what you do for our School District.”

Northern NC School District

“While the technicians were away for training, we were confident that the network was in good hands.”

Northern NC School District