No matter what industry your organization is in, your technology is mission critical. If the network is not performing, you can’t do business.
Computer networks have become central to our communication. Multi-vendor, multi-platform, multi-location, wired, and wireless configurations place extreme demands on IT staff.
It’s that simple.
Simple? Make that complex–because the more technology is expected to do, the more complex it becomes, and networks today do it all. Business enterprises of all sizes depend on their technology for everything from in-house administrative and sales functions to global information access and critical manufacturing processes.
We say that the network is the business.
No longer true is that people, information, and businesses flourish with systems that don’t connect them to the information they need, wherever they are.
Surazal for Business
Surazal for Business consists of three components:
- Business/enterprise network assessments
- Surazal managed services
- Surazal self-service portal
We integrate these three components to bring a complete solution for businesses.
Business Assessments:
Help determine the security, performance and level of integration of your network.
The following is provided:
- Network health assessments
- Security/ risk sssessment
- Reports/ recommendation
Surazal Managed Services:
Provide a consistent 24/7 monitoring and remediation service, onsite, and emergency dispatch service.
It also includes:
Equipment and Services
Our engineering services consist of complete systems integration services from design to implementation and installation.
Businesses will benefit from:
- High speed wide area networks to move large images and data, while connecting remote sites.
- Secure remote access for partners and off-site workers.
- Security infrastructure design for securely connecting MFG and enterprise networks.
- Advanced high-speed switching for high performance at each location including access and data centers.
- Unified ubiquitous communication systems allow staff to communicate wherever they are as if they were in the office. Excellent solution for sales executives, outside technicians, and other employees.
Structured wiring solutions including copper and fiber optics design and installation to provide neat and clean wiring and server rooms, and to assure wireless and wired networks perform at their peak.
24/7 Fault Management & Security Monitoring
Problem Remediation: It is our goal with Surazal to catch problems before they manifest as service issues. Our engineers take ownership of each issue and work with manufacturers, vendors, and service providers until the issue is resolved. We do this so that you don’t have to.
Advanced Performance Monitoring
Our Surazal Network Maintenance and Monitoring provides in-depth information to determine if a device is operating at peak level. Detailed performance and utilization reports are reviewed and adjustments made to ensure high levels of user satisfaction. Happy end users are our business.
On-site Virtual Engineer
A certified Surazal engineer becomes part of your staff to perform maintenance activities and complete projects. You assign projects based on what’s important to you. The virtual employee is at your location for a minimum of two days per week. There is no need to add work to already stretched technical staff. We’re involved in your projects from the planning stage to successful completion.
Remote Technical Support/Helpdesk
Expert network and system designers interpret useful trending data gathered from Surazal to produce reliable technology plans and upgrade maps. In addition, the on-site virtual employee performs network maintenance tasks and project implementation.
Surazal Systems Engineering Services
The engineering services consist of complete systems integration services from design to implementation and installation.
Businesses will benefit from:
- High speed wide area networks to move large images and data, while connecting remote sites.
- Secure remote access for partners and off-site workers.
- Security infrastructure design for securely connecting MFG and enterprise networks.
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Advanced high-speed switching for high performance at each location including access and data centers. Unified ubiquitous (VOIP) communication systems allow staff to communicate wherever they are as if they were in the office. Excellent solution for sales executives, outside technicians, and other employees.
- Structured wiring solutions including copper and fiber optics design and installation to provide neat and clean wiring and server rooms, and to assure wireless and wired networks perform at their peak.
Wireless
For years, businesses have used technology to increase productivity and improve customer service. Today, they face new challenges: User demands for a wider range of products are forcing businesses to innovate faster and develop greater intimacy with end customers and shifts in the global economy have created formidable new competitors and huge new markets in emerging countries. Companies are rethinking the way they operate–from getting the most productivity from the assets in their own backyard, to working in new ways that include the adoption of next-generation technologies, to collaborating with competitors in an effort to reallocate resources.
It’s all about efficiency, productivity, flexibility, and global markets.
Today’s successful businesses must move at the speed of information. Customers are demanding it, and pressures from global competitors require it.
To do so, your network must move information effortlessly and intelligently from your enterprise systems, to employees, customers, and business partners.
Surazal Systems, in conjunction with our strategic business partners, provide networks and solutions that power some of the most successful manufacturers in the world
Unique Challenges/Solutions
Education
Business
Performance
Operations
